Blog

Latest Posts

Journey Maps

Customer Journey Maps can be defined as ” a visual or graphic interpretation of the overall story from an individual’s perspective of their relationship with an organization, service, product or brand, over time and across channels” (Grocki, 2014). This tool tells the story of your customer from start to finish. There are a lot of emotions, decisions and factorsContinue reading “Journey Maps”

Loading…

Something went wrong. Please refresh the page and/or try again.

About Me

Hi, I’m Lillie. Previously a magazine editor, I became a full-time mother and freelance writer in 2017. When I’m not spending time with my wonderful kids and husband, I love writing about my fascination with food, adventure, and living a healthy and organized life!

Let’s hang out
Subscribe to My Blog

Get new content delivered directly to your inbox.

%d bloggers like this: